Our warehouse and store operate Monday through Friday, from 9 AM to 6 PM PST, excluding holidays. Delivery days are estimates and not guaranteed. Please email shop@co-collections.com for urgent packages; we will do our best to accommodate your request.
Our warehouse and store are closed on the following holidays. All orders will be processed on the next business day.
• Martin Luther King Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Thanksgiving
• Day After Thanksgiving
• Christmas Holiday
• New Year's Day
CO offers complimentary standard shipping within the United States. Expedited options, such as 2 to 3 day or next day delivery, are available for an additional fee. Orders are processed within 24 hours or the next business day. Pick up is available at our Los Angeles Flagship.
Full price items may be returned within 14 days of delivery provided they are in original condition with all tags attached. Sale items discounted more than 50 percent are eligible for exchange or store credit only. Items marked “Final Sale” are not eligible for return exchange or store credit.
We offer complimentary returns when you opt into the $6.98 handling charge at checkout. If you choose not to add the charge, you may still return your order, but the handling cost will be deducted from your refund. The typical handling charge varies by shipping location.
CO ships worldwide through Global E with duties and taxes included in the purchase price. Orders typically arrive within 14 days.
Full price items may be returned within 14 days of delivery if they are in original condition with all tags attached. Final sale items are not eligible for return or exchange. A return fee applies and varies by shipping destination.
We offer a one-time price adjustment on items purchased at full price that are marked down within 14 days of purchase. Please contact customer service at shop@co-collections.com or call (323) 428-2275 during store hours. Sale items are ineligible for further price adjustments. Price-adjusted orders are considered final sale and are not eligible for return or exchange.
The following items are non-returnable:
• Memberships
• Gift Cards
• Final sale items
For any questions or concerns, please contact us at shop@co-collections.com and include your order number for the fastest assistance.
