Our warehouse and store operate Monday through Friday, from 9 AM to 6 PM PST, excluding holidays. Delivery days are estimates and not guaranteed. Please email shop@co-collections.com for urgent packages; we will do our best to accommodate your request.
Our warehouse and store are closed on the following holidays. All orders will be processed on the next business day.
• Martin Luther King Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Thanksgiving
• Day After Thanksgiving
• Christmas Holiday
• New Year's Day
CO offers complimentary standard shipping within the United States. Express (2-3 days) or next-day shipping is available for an additional charge. Orders are processed within 24 hours or the following business day.
CO currently ships to the US, Canada, Europe, China, Japan, South Korea, Australia, and New Zealand via UPS. The recipient is responsible for any additional charges, including duties and taxes required by the destination country for customs clearance.
CO accepts returns of full-price items in their original condition within 14 days of the item's arrival date, provided all original tags are attached. Sale items with discounts over 50% are eligible for exchange or store credit only. Items marked as Final Sale are not returnable for refund, exchange, or store credit.
International Returns
All international orders and items marked as Final Sale are non-returnable. For assistance, contact us at shop@co-collections.com or call +1(323) 428-2275.
We offer a one-time price adjustment on items purchased at full price that are marked down within 14 days of purchase. Please contact customer service at shop@co-collections.com or call (323) 428-2275 during store hours. Sale items are ineligible for further price adjustments. Price-adjusted orders are considered final sale and are not eligible for return or exchange.
The following items are non-returnable:
• Memberships
• Gift Cards
• Final sale items
For any questions or concerns, please contact us at shop@co-collections.com and include your order number for the fastest assistance.
